• Suffolk County Council - Brooks House, Ipswich IP1 4HD or Riverside, Lowestoft NR33 0EQ or West Suffolk House, Bury St Edmunds IP33 3YU - Community based
• £14.36 per hour (plus enhanced rate at weekends of Saturdays time and one third and Sundays time and two thirds (to be reviewed)
• As and when required - no guaranteed hours – predominantly evening and weekends
• Casual

At Suffolk County Council, we're reimagining what local government can achieve. We're a forward-thinking organisation that values innovation, collaboration, and making a real difference in our communities. When you join us as a Family Time Supervisor, you'll be part of a team that empowers its people to explore new ideas, create meaningful connections, and shape the future of Suffolk. Ready to reimagine your career and the impact you can make?

These roles will be based from Ipswich, Lowestoft or Bury St. Edmunds so please state your location preference on your application.

Your role and responsibilities:

As a Family Time Supervisor, you will play a crucial role in supporting families and ensuring that children have safe and positive contact with their parents. On a typical day, you might:

• supervise and facilitate family time sessions, ensuring a safe and supportive environment
• observe and assess interactions between children and their parents, providing feedback and support as needed
• maintain accurate records and reports of family time sessions
• collaborate with social workers and other professionals to support the needs of the children and families
• provide emotional support and guidance to parents and children during family time sessions
• supervise family time in the community, family homes, contact centres or other appropriate buildings such as Family Hubs
• required to transport children to and from family time.

You'll work a variety of hours throughout the day, with an emphasis on working evenings and weekends. You will also be required to work during the school holidays and cover out-of-county contacts that require extensive driving and working beyond 5 pm and into the early evening.

Your dedication and compassion will help create positive experiences for families and contribute to their overall well-being.

We hope you'll bring

• experience working with children and families in a supportive role
• strong observational and assessment skills
• excellent communication and interpersonal skills
• the ability to remain calm and professional in challenging situations
• a commitment to safeguarding and promoting the welfare of children
• a full valid driving licence and have access to personal transport with the need for business insurance.

Our ideal candidate has a background in social care, childcare, or a related field, but we value a willingness to learn and grow even more.

You can view a full list of requirements in the  Job and Person Profile (docx).  If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Our team is dedicated to making a positive impact on the lives of children and families in Suffolk. We are motivated by our shared values of empathy, respect, and collaboration. We take pride in our supportive and inclusive culture, where every team member is valued and encouraged to contribute their unique perspectives.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact the relevant manager below for an informal discussion:

• Julia Crittall (She/Her) on 07872 416718 - West Suffolk
• Sharon Wallis (She/Her) on 07834 006262 - Ipswich and South Suffolk
• Tina Williams (She/Her) on 07540 675217 - Lowestoft and Waveney
• Jackie Glenwright (She/Her) on 07704 018370 - Peripatetic

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a CV (without name and personal details).

Please note: Without a CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. .

Closing date: 11.30pm, 9 April 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).